Term and Conditions

1. Introduction

Welcome to Deals Climbing Trousers Store! These Terms and Conditions govern your use of our website climbingpantsales.com and your purchases from our store. By accessing our website and making a purchase, you agree to be bound by these terms. Our store specializes in high-quality outdoor apparel including casual pants & jeans, climbing pants, climbing trousers, hiking pants, and ski pants designed for outdoor enthusiasts.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Not use the website to transmit any harmful code or materials
• Be responsible for maintaining the confidentiality of your account credentials
• Ensure you are of legal age to form binding contracts in your jurisdiction
• Verify that products ordered meet your requirements before purchase

3. Products and Services Description

Deals Climbing Trousers Store offers specialized outdoor apparel including:

• Casual Pants & Jeans designed for outdoor comfort
• Climbing Pants engineered for mobility and durability
• Climbing Trousers with technical features for climbers
• Hiking Pants optimized for trail performance
• Ski Pants with weather-resistant properties for winter sports

We strive to provide accurate product descriptions and images. However, slight variations may occur, and we cannot guarantee that your device’s display of colors accurately reflects the product color.

4. Orders and Payment Terms

Order Process: When you place an order, you will receive an acknowledgement email. This email is not an acceptance of your order but confirmation that we have received it. Acceptance of your order occurs when we send you a confirmation that the goods have been dispatched.

Pricing: All prices are shown in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods: We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing: Orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order is shipped.

5. Shipping and Delivery

We ship globally, excluding Asia and some remote regions. Delivery times may vary based on location and customs processing.

Shipping Methods:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over £50 via EMS (15-25 business days after shipment)

Shipping times are estimates and may be affected by factors beyond our control, including customs delays and weather conditions. You are responsible for any customs duties, taxes, or fees imposed by your country.

6. Returns and Refunds

We offer a 15-day return policy from the date you receive your items. To be eligible for return, items must be in new, unused condition with original tags attached.

Non-returnable Items: For hygiene and safety reasons, we cannot accept returns on underwear, base layers, and final sale items unless they are faulty.

Return Process:

1. Contact customer service within 15 days at [email protected] to obtain an RMA number
2. Securely package the item with original packaging and tags
3. Include the original packing slip or order confirmation
4. Clearly write the RMA number on the package
5. Ship to: Deals Climbing Trousers Store Returns Department, 84 George Hudson St, York, GB YO1E 7OV

Customers are responsible for return shipping costs unless the item is faulty or we made an error. We recommend using a tracked shipping service.

Refunds: Refunds are issued to the original payment method within 3-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Deals Climbing Trousers Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

The Deals Climbing Trousers Store name and logo are trademarks owned by us. You may not use these marks without our prior written permission.

8. Liability Limitations

To the fullest extent permitted by law, Deals Climbing Trousers Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.

We do not exclude or limit liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to such processing.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Deals Climbing Trousers Store, 84 George Hudson St, York, GB YO1E 7OV